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Verified
5/5

2017-11-29

Great Beginner Experience

"I'm a new rider and visited the Culver City Cycle Gear to pick up basic equipment (helmet, gloves, etc.) I had a great time talking story with their team who were very knowledgable, friendly, and most importantly for me, not trying to push the most expensive gear but rather working with the budget I had in mind to provide the best gear possible.

They were very patient as I took a few days to scope out other shops but came back to them for their quality of service and feel like I left there not only with affordable, quality, gear but new friends who are invested in helping riders stay safe and practice smart riding.
"

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Verified
5/5

2017-11-29

Helpful

"Good friendly staff , very knowledgeable "


Verified
5/5

2017-11-26

Great customer service!

"Was greeted upon entering the store. The associate asked what I needed and left the front counter to lead me to the right area. He then helped me pick the right product, suggested some complimentary products, and took me back to the counter for checkout. Easy and personalized service. "


Verified
5/5

2017-11-24

The best customer service

"Clerk Juggled multiple customers helping everyone out in a timely manner. Also tried to find a product for me from another store, had to special order "


Verified
5/5

2017-11-16

Very friendly staff.

"These 3 guys r really pleasant to deal with Dave, Brian & Ozzy. Thanks fellows for being nice. Returns , no problem. This guys are very helpful. Keep up the good work. "


Verified
5/5

2017-11-15

Amazing Service

"The staff was very knowledgeable of the products. I was shown a couple of options for jackets and got a great deal on the one I wanted "


Verified
4/5

2017-11-07

We Need One in Hollywood

"It was terrific. After the last motorcycle dealership in the Hollywood area about a year ago, thousands of riders have been without a brick & mortar retail store--and it's terrible! Bring a CG closer than fifteen miles, and you'll have a well-frequented store.

But the staff at the Culver City store, particularly the one clerk (he just bought a Superduke 1290). was very very helpful and courteous and is the primary reason for my four-star review. He went that extra mile when we were trying to figure out if a part fit my motorcycle. You just can't get that kind of service online. Or, maybe you can, but I rarely see it.
"

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Verified
5/5

2017-10-24

Good service

"The service at Cycle Gear in Culver City is consistently good. They are just the right combo of helpful and "let me look around". I wish there were a wider selection of (non pink) women's gear but it's great to be able to actually try stuff on rather than having to order from an online retailer. "

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Verified
5/5

2017-10-20

Great customer service!

"The gentleman with longer hair who helped with my purchase was great. "

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Verified
5/5

2017-10-17

Best sales person EVER!!!!!!!

"I did not know much about motorcycle jackets prior to walking into the Cycle Gear in Culver City..... That all changed when this tall ginger dude educated me !!! (So sorry I can't remember his name--he lives in Hermosa Beach)... We was awesome!!!!!!! Thanks sooooo much !"


Verified
5/5

2017-10-13

Good customer service

"Very attentive staff at this store. Not a big V Twin minded location, but they have a few things for us Harley enthusiasts "

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Verified
5/5

2017-10-12

Good customer service

"My first time visited the store....they are very helpful"


Verified
5/5

2017-10-05

Excellent experience

"The staff was really helpful helping me look for the right sized helmet and answering my questions will definitely go again"

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Verified
5/5

2017-09-28

"Excellent service.great customer attention"


Verified
5/5

2017-09-12

The right products and proper servce

"they usually have what you want "